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What Our Clients Are Saying About Their Time at Mai Beauty

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Real transformations. Real reactions. 100% satisfaction.

Frequently Asked Questions

With proper care, lash extensions last around 3–4 weeks. Most clients come in for infills every 2–3 weeks to keep them looking full.

A lash lift enhances your natural lashes by curling and tinting them.
Lash extensions add synthetic lashes to give extra length and volume.

Some redness is normal right after waxing and fades within a few hours. Avoid touching, sweating, or using active skincare for 24 hours after your appointment.

Brow lamination sets your brow hairs in a lifted, fuller shape. We often pair it with a wax + tint for the best result and definition.

Yes — to confirm your appointment, full payment is required upfront. You can pay using M-Paisa, MyCash, or Card (via ANZ eGate).

Cancellations made at least 24 hours in advance are free.
Late cancellations incur a 50% charge, and no-shows are charged 100% of the booking fee.

  • Arrive with a clean face (no makeup, oils, or moisturizers)

  • Avoid caffeine before lash services

  • Avoid using retinol, AHAs, or exfoliants near the treatment area 48 hours prior
    If you’re unsure, just reach out — we’re here to help.

We kindly ask that you come alone or with one guest only. No unsupervised children under 12 are allowed unless they’re booked for a service.

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You’ve seen the results. Now imagine them on you.

The Mai Beauty Standard

600+ Verified 5-Star Reviews

Hundreds of women trust Mai Beauty with their face and they’re not shy about telling the world why.

Detail-Obsessed Application

No shortcuts. No guesswork. Every brow, lash, and line is shaped with intention and refined with precision.

One-on-One, Never Rushed

Your time is yours. We don’t double-book or rush your service. You get undivided focus from start to flawless finish.

Trained. Certified. Constantly Leveling Up.

We stay ahead of industry standards so you get the latest, safest, and most stunning results every single time.